Customer Services & Supply Chain Coordinator

Our client, a leader in the chemical manufacturing industry, is seeking a Customer Service & Supply Chain Coordinator to support their busy operations team in Teesside.

In this full-time, fixed-term role, you will manage sales order processing, coordinate global logistics, and handle import/export documentation to ensure the seamless delivery of products to blue-chip petrochemical and speciality chemical clients.

Key responsibilities as Customer Service & Supply Chain Coordinator:

• Receiving and processing customer sales orders, ensuring timely and accurate deliveries
• Coordinating logistics and negotiating competitive freight solutions with approved hauliers
• Preparing and managing import/export documentation, liaising with customs brokers
• Monitoring stock levels and collaborating with suppliers to meet production schedules
• Preparing month-end reports and supporting the accounts team with credit queries

Customer Service & Supply Chain Coordinator requirements:

• Previous experience in a customer service or supply chain role within chemical manufacturing
• Knowledge of international logistics, including Deep Sea, Short Sea, and EU freight
• Strong understanding of import/export procedures and compliance regulations
• Excellent IT skills, with proficiency in Microsoft Office and ERP systems
• Strong organisational skills and attention to detail

This is a fantastic opportunity to be part of a respected chemical manufacturing organisation.

Contact us for more information or submit your CV to be considered for the role of Customer Service & Supply Chain Coordinator.